Conflicts with Team Members – Are you PUSHY or ASSERTIVE?

Pushy vs. Assertive. How Do You Tell the Difference?   When you think of “pushy,” two unfortunate stereotypes likely come to mind: the salesman who obnoxiously pressures you to buy, and the aggressive woman who elbows out all other concerns until she gets what she wants.   Although those are stereotypes, “pushy” does exist. We […]

Some Fun Ways to Increase Retention of your Team and Your Patients

I don’t know about you but January always makes me feel a little BLUE! 😩 The holidays are over and the weather in most places is rainy, snowy, cold, cloudy or just GREY!                                      Your team and patients are feeling the same way…  […]

THE YEAR OF CHECKLISTS: STREAMLINING YOUR PROCESSES IN 2023

After a fun, busy, and eventful holiday season, the new year has arrived, and we are ready to take on a new beginning and a fresh slate. I hope each of you enjoyed your time off of work (or school) and have embraced the holiday season with family, friends, and loved ones. It truly is […]

How to Thank Everyone Associated with Your Practice

Yay – the Holiday season has officially begun!  👏 I know this is the time of year that we all look forward to and it can also be very stressful! So much to do… planning dinner, invite friend and family, and so much more. While we are seeing Christmas decorations everywhere – this is really our […]

The Top Ten Ways to Use PDTA Materials to Strengthen, Stabilize and Build your Cohesive Team

This is one of the most favorite times of the year! A time to be with family and friends,enjoying all the holiday decorations, and maybe even enjoying a blanket of snow! For many of us, it is a time to look at our practices and plan for the changes we want to make in 2023. We […]

Skills training Checklists – do you have any?

I recently saw a copy of the article sent out from the ADA about the shortage of staff and the difficulty finding them in most dental offices. I am sure some of you are feeling this same pinch. How are you evaluating new hires for their skills and determine their training needs? 👎☹ I have […]

What is that Funky Smell?

The health and safety of everyone in your office is nothing to take lightly. But that goes for your team just as much as it goes for your patients! I can’t stress enough the importance of adhering to all CDC and government regulations that have been required for dental offices to remain open, but I also can’t […]

You Serve Your Patients, But… Are You Serving Your Team?

dental assistant continuing education

You provide your best efforts to treat the young patients under your care. Pediatric dentistry is of vital importance, and as their dentist, these children are your responsibility. However, the dental assistants and other team members who keep your practice thriving are also your responsibility, and they look to you as a leader and mentor. […]

Is Your Pediatric Dental Practice Competitive Online?

SEO outline for dentists

If there’s one thing that’s true about dental practices in the current age, it’s that patients are looking for their dentists online. The truth is in the data: not only are record numbers of people using the internet to search for local businesses, but we’ve now reached the point where mobile searches now outnumber searches […]