If You Have to Keep Asking Whether It Was Done, Something Is Wrong

You walk into the office and ask: ❓ “Did someone order the supplies?”❓ “Did we follow up with that parent?”❓ “Was the sterilizer testing done?”❓ “Did anyone call those overdue recall patients?”❓ “Did we ever get that equipment maintenance scheduled?” Sometimes the answer is yes. Sometimes you get the look that tells you it wasn’t. […]

THE YEAR OF CHECKLISTS: STREAMLINING YOUR PROCESSES IN 2023

After a fun, busy, and eventful holiday season, the new year has arrived, and we are ready to take on a new beginning and a fresh slate. I hope each of you enjoyed your time off of work (or school) and have embraced the holiday season with family, friends, and loved ones. It truly is […]

Skills training Checklists – do you have any?

I recently saw a copy of the article sent out from the ADA about the shortage of staff and the difficulty finding them in most dental offices. I am sure some of you are feeling this same pinch. How are you evaluating new hires for their skills and determine their training needs? 👎☹ I have […]