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When was the last time you looked at your PATIENT EXPERIENCE while they are in your office? Look at it through the eyes 👀 of your patients as well as their families… who are watching and having a different customer experience. Is it a “WOW” experience or… is it just OK? Is your practice generating lots of FANS? How many […]
How good is the reputation of your pediatric dental practice? Do you compare well with nearby competitors? You might seem to be doing everything right, yet you’re still struggling to gain the 5-star reputation that you deserve. Before we learn how you can establish your legacy as the best children’s dentist in your area, take […]
When most people need a car dealer, a roofer, or even a sandwich shop, they check the recommendations online before ever stepping foot inside the business. In fact, almost 90 percent of web users say they use online reviews to choose a local business. More than any other group, parents look to online reviews to […]
If there’s one thing that’s true about dental practices in the current age, it’s that patients are looking for their dentists online. The truth is in the data: not only are record numbers of people using the internet to search for local businesses, but we’ve now reached the point where mobile searches now outnumber searches […]