“WOW” Experiences – Are your patients feeling it?

When was the last time you looked at your PATIENT EXPERIENCE while they are in your office? Look at it through the eyes 👀 of your patients as well as their families… who are watching and having a different customer experience. Is it a  “WOW” experience or… is it just OK? Is your practice generating lots of FANS?   How many […]

How Do You Show Your Patients You Care?

Kids dentist with assistant and patient

Your pediatric dental practice wouldn’t exist if not for the patients and parents that trust you with their care and that of their children. Day to day, it’s easy to lose sight of this as you work on case after case, getting lost in the routine of it all. So how do you show your […]