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As a pediatric dentist, I know firsthand how busy our days can be. Between treating patients, communicating with parents, managing emergencies, and overseeing the team, the idea of onboarding a new hire often falls into the “just shadow someone and figure it out” category. But here’s the truth: sink-or-swim onboarding is costing your practice time, […]
Almost everyone pursues perfection — doing the best job you can, setting goals and working hard to reach them, maintaining high standards. But perfectionism isn’t about any of this. Perfectionism is a long, maddening drive down a never-ending road for flawlessness; it provides no rest stops for mistakes, personal limitations or the changing of minds. […]
Have you ever noticed how GOOD it feels to be really listened to? It’s impactful, particularly when the listening goes beyond just the words you’re speaking. That kind of artful listening conveys respect and value to the speaker, and promotes positive relationships of all kinds. And, like any art, it takes practice. According to widely […]
Joanna and Cyndi are sitting at a coffee shop. Joanna has just gone through a divorce and is telling her friend all about it. To a casual observer, it looks as if Cyndi is listening. But take a look at the thoughts running through Cyndi’s head: Really, people get divorced all the time; it’s time […]
In a world filled with constant conversation, embracing the idea of waiting before we speak can be a game-changer. I recently read a piece on the importance of “waiting to speak”,and as the holidays approach with gatherings of family, friends, and colleagues, I thought this concept was worth sharing. This approach is especially valuable not […]
“The arrival of a good clown into a village does more for its health than 20 asses laden with drugs,” observed Thomas Sydenham, a 17th century British physician, who may have been the first doctor to recommend laughter as the best medicine. Dental practice owners and managers today are increasingly acknowledging that laughter is good […]
The holiday season often brings us together with family and friends, creating moments for lively conversations. However, not every discussion is a captivating one. Whether you find yourself stuck in a seemingly dull dialogue or need an exit strategy, mastering the art of conversation is a valuable skill. In this blog post, we’ll explore the […]
Website Annual Maintenance Tasks by Christina Hills By taking the time to update, optimize, and edit your website, you’ll attract more visitors, improve user experience, and boost your search engine rankings. Remember, visitors don’t spend a long time on your website. If there’s a broken link, missing image, slow speed, or any other issue, they’re […]
I don’t know about you but January always makes me feel a little BLUE! 😩 The holidays are over and the weather in most places is rainy, snowy, cold, cloudy or just GREY! Your team and patients are feeling the same way… […]
After a fun, busy, and eventful holiday season, the new year has arrived, and we are ready to take on a new beginning and a fresh slate. I hope each of you enjoyed your time off of work (or school) and have embraced the holiday season with family, friends, and loved ones. It truly is […]