Mastering Boring Conversations: The SLANT Approach

The holiday season often brings us together with family and friends, creating moments for lively conversations. However, not every discussion is a captivating one. Whether you find yourself stuck in a seemingly dull dialogue or need an exit strategy, mastering the art of conversation is a valuable skill. In this blog post, we’ll explore the […]

Getting the Lead Out!

This may blow your mind…or at least get you thinking differently!  I recently attended a College of Diplomates of the ABPD webinar given by our esteemed colleague Dr. Juan F. Yepes entitled “Yes, believe me, it is time to abandon the lead!!! He presented some very compelling information on why we need to get rid of the […]

THE YEAR OF CHECKLISTS: STREAMLINING YOUR PROCESSES IN 2023

After a fun, busy, and eventful holiday season, the new year has arrived, and we are ready to take on a new beginning and a fresh slate. I hope each of you enjoyed your time off of work (or school) and have embraced the holiday season with family, friends, and loved ones. It truly is […]

The Top Ten Ways to Use PDTA Materials to Strengthen, Stabilize and Build your Cohesive Team

This is one of the most favorite times of the year! A time to be with family and friends,enjoying all the holiday decorations, and maybe even enjoying a blanket of snow! For many of us, it is a time to look at our practices and plan for the changes we want to make in 2023. We […]

Skills training Checklists – do you have any?

I recently saw a copy of the article sent out from the ADA about the shortage of staff and the difficulty finding them in most dental offices. I am sure some of you are feeling this same pinch. How are you evaluating new hires for their skills and determine their training needs? 👎☹ I have […]

“WOW” Experiences – Are your patients feeling it?

When was the last time you looked at your PATIENT EXPERIENCE while they are in your office? Look at it through the eyes 👀 of your patients as well as their families… who are watching and having a different customer experience. Is it a  “WOW” experience or… is it just OK? Is your practice generating lots of FANS?   How many […]

What is that Funky Smell?

The health and safety of everyone in your office is nothing to take lightly. But that goes for your team just as much as it goes for your patients! I can’t stress enough the importance of adhering to all CDC and government regulations that have been required for dental offices to remain open, but I also can’t […]

You Serve Your Patients, But… Are You Serving Your Team?

dental assistant continuing education

You provide your best efforts to treat the young patients under your care. Pediatric dentistry is of vital importance, and as their dentist, these children are your responsibility. However, the dental assistants and other team members who keep your practice thriving are also your responsibility, and they look to you as a leader and mentor. […]

Get Ready for the 2018 PDTA Conference

2018 PDTA conference

Don’t miss your opportunity to learn, network, and interact with your pediatric dental assistant peers at the only industry conference dedicated to you. The 4th Annual PDTA Conference will be held this year at the Atlanta Airport Marriott, October 26-27, 2018. This two-day event features specialists in pediatric dentistry, and it’s crammed full of great […]

The Value of Continuing Education for Dental Assistants

Still Learning Michelangelo quote

An old proverb states that “education is a gift that none can take away.” Whether it’s for yourself, your patients, or your team, we all benefit from improving our education. To be a doctor is to be an educator—the word “doctor” means “teacher.” Both your patients and your team members will naturally look to your […]