“WOW” Experiences – Are your patients feeling it?

When was the last time you looked at your PATIENT EXPERIENCE while they are in your office? Look at it through the eyes 👀 of your patients as well as their families… who are watching and having a different customer experience. Is it a  “WOW” experience or… is it just OK? Is your practice generating lots of FANS?   How many […]

You Serve Your Patients, but Are You Serving Your Team?

dental assistant continuing education

You provide your best efforts to treat the young patients under your care. Pediatric dentistry is of vital importance, and as their dentist, these children are your responsibility. However, the dental assistants and other team members who keep your practice thriving are also your responsibility, and they look to you as a leader and mentor. […]

Get Ready for the 2018 PDTA Conference

2018 PDTA conference

Don’t miss your opportunity to learn, network, and interact with your pediatric dental assistant peers at the only industry conference dedicated to you. The 4th Annual PDTA Conference will be held this year at the Atlanta Airport Marriott, October 26-27, 2018. This two-day event features specialists in pediatric dentistry, and it’s crammed full of great […]

The Value of Continuing Education for Dental Assistants

Still Learning Michelangelo quote

An old proverb states that “education is a gift that none can take away.” Whether it’s for yourself, your patients, or your team, we all benefit from improving our education. To be a doctor is to be an educator—the word “doctor” means “teacher.” Both your patients and your team members will naturally look to your […]