“WOW” Experiences – Are your patients feeling it?

When was the last time you looked at your PATIENT EXPERIENCE while they are in your office? Look at it through the eyes 👀 of your patients as well as their families… who are watching and having a different customer experience. Is it a  “WOW” experience or… is it just OK? Is your practice generating lots of FANS?   How many […]

Interviewing Pediatric Dental Assistants

interviewing dental assistant

Are You Asking the Right Questions? Pediatric dentists have lots of education and training, but interviewing candidates for your dental team is often only learned through experience. Even if your practice runs smoothly, you might be missing important information during job interviews if you’re not asking the right questions. You’re not alone; many dentists struggle […]