(770) 823-3534
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When was the last time you looked at your PATIENT EXPERIENCE while they are in your office? Look at it through the eyes 👀 of your patients as well as their families… who are watching and having a different customer experience. Is it a “WOW” experience or… is it just OK? Is your practice generating lots of FANS? How many […]
Are You Asking the Right Questions? Pediatric dentists have lots of education and training, but interviewing candidates for your dental team is often only learned through experience. Even if your practice runs smoothly, you might be missing important information during job interviews if you’re not asking the right questions. You’re not alone; many dentists struggle […]
Is there an optimal strategy for hiring that will land you the next dental dream team? Look at it this way — the better your team is, the more you can focus on dentistry. The more tasks you can delegate to assistants, hygienists, or administrators, the more treatment you can provide to your patients. It […]
When most people need a car dealer, a roofer, or even a sandwich shop, they check the recommendations online before ever stepping foot inside the business. In fact, almost 90 percent of web users say they use online reviews to choose a local business. More than any other group, parents look to online reviews to […]
Does your pediatric dental practice adjust to the season? Most of us have come to recognize the rhythm to the year, but many practices don’t adjust to make the most of the season. With summer on its way, what changes should we expect, and how can we adapt to get the most out of summer […]