Good employees don’t want to guess. They want to succeed!
So, How Can You Help Good Employees Succeed?
Instead of hoping they’ll “pick it up as they go,” create a practice environment where success is intentional. Here are a few ways to start:
✔️ Clearly Define Every Role
Every team member should know exactly what is expected of them—not just on their first day, but every day.
Well-written job descriptions provide clarity, accountability, and confidence.
✔️ Standardize the Way Your Practice Operates
When every team member is trained differently, every patient experience becomes different.
Documented systems create consistency, reduce confusion, and make training easier for everyone.
✔️ Train with a Plan
Don’t rely on “watch and learn or “sink or swim”.
Use training charts, skill assessments, and a structured onboarding process so new employees know what they are expected to learn and when.
✔️ Coach Instead of Correct
Feedback shouldn’t happen only when mistakes occur.
Regular coaching builds confidence, strengthens relationships, and helps good employees continue improving.
✔️ Give Your Team the Right Tools
The easier you make it for people to succeed, the more likely they are to succeed.
PDTA Leadership Pearl
Good employees rarely fail because they don’t care. More often, they struggle because they haven’t yet been given a clear roadmap for success.
Everything you need to develop confident teams and standardize your practice—all in one place.
PDTA Members can access these resources in the Member Resource Library.
Enroll in the PDTA HERE.
Dr. Rhea Haugseth has spent nearly five decades helping pediatric dental practices build exceptional teams.
As a pediatric dentist, practice owner, educator, speaker, and past President of the American Academy of Pediatric Dentistry, she has learned that successful practices are built through confident teams, strong leadership, and proven systems—not by chance.
She is the founder of the Pediatric Dental Team Association (PDTA) and the Atlanta Pediatric Dental Assistant School (APDAS), where she continues to develop practical resources, leadership strategies, and training programs designed specifically for pediatric dental practices.
A Diplomate of the American Board of Pediatric Dentistry and past President of the American Academy of Pediatric Dentistry, Dr. Haugseth continues to lecture nationally and practice pediatric dentistry, bringing real-world experience to every PDTA resource she creates.