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When was the last time you looked at your PATIENT EXPERIENCE while they are in your office? Look at it through the eyes 👀 of your patients as well as their families… who are watching and having a different customer experience. Is it a “WOW” experience or… is it just OK? Is your practice generating lots of FANS? How many […]
The health and safety of everyone in your office is nothing to take lightly. But that goes for your team just as much as it goes for your patients! I can’t stress enough the importance of adhering to all CDC and government regulations that have been required for dental offices to remain open, but I also can’t […]
You provide your best efforts to treat the young patients under your care. Pediatric dentistry is of vital importance, and as their dentist, these children are your responsibility. However, the dental assistants and other team members who keep your practice thriving are also your responsibility, and they look to you as a leader and mentor. […]
Don’t miss your opportunity to learn, network, and interact with your pediatric dental assistant peers at the only industry conference dedicated to you. The 4th Annual PDTA Conference will be held this year at the Atlanta Airport Marriott, October 26-27, 2018. This two-day event features specialists in pediatric dentistry, and it’s crammed full of great […]
Is there an optimal strategy for hiring that will land you the next dental dream team? Look at it this way — the better your team is, the more you can focus on dentistry. The more tasks you can delegate to assistants, hygienists, or administrators, the more treatment you can provide to your patients. It […]
An old proverb states that “education is a gift that none can take away.” Whether it’s for yourself, your patients, or your team, we all benefit from improving our education. To be a doctor is to be an educator—the word “doctor” means “teacher.” Both your patients and your team members will naturally look to your […]