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When was the last time you looked at your PATIENT EXPERIENCE while they are in your office? Look at it through the eyes 👀 of your patients as well as their families… who are watching and having a different customer experience. Is it a “WOW” experience or… is it just OK? Is your practice generating lots of FANS? How many […]
The health and safety of everyone in your office is nothing to take lightly. But that goes for your team just as much as it goes for your patients! I can’t stress enough the importance of adhering to all CDC and government regulations that have been required for dental offices to remain open, but I also can’t […]
How good is the reputation of your pediatric dental practice? Do you compare well with nearby competitors? You might seem to be doing everything right, yet you’re still struggling to gain the 5-star reputation that you deserve. Before we learn how you can establish your legacy as the best children’s dentist in your area, take […]
Are You Asking the Right Questions? Pediatric dentists have lots of education and training, but interviewing candidates for your dental team is often only learned through experience. Even if your practice runs smoothly, you might be missing important information during job interviews if you’re not asking the right questions. You’re not alone; many dentists struggle […]
You provide your best efforts to treat the young patients under your care. Pediatric dentistry is of vital importance, and as their dentist, these children are your responsibility. However, the dental assistants and other team members who keep your practice thriving are also your responsibility, and they look to you as a leader and mentor. […]
Don’t miss your opportunity to learn, network, and interact with your pediatric dental assistant peers at the only industry conference dedicated to you. The 4th Annual PDTA Conference will be held this year at the Atlanta Airport Marriott, October 26-27, 2018. This two-day event features specialists in pediatric dentistry, and it’s crammed full of great […]
Is there an optimal strategy for hiring that will land you the next dental dream team? Look at it this way — the better your team is, the more you can focus on dentistry. The more tasks you can delegate to assistants, hygienists, or administrators, the more treatment you can provide to your patients. It […]
When most people need a car dealer, a roofer, or even a sandwich shop, they check the recommendations online before ever stepping foot inside the business. In fact, almost 90 percent of web users say they use online reviews to choose a local business. More than any other group, parents look to online reviews to […]
Does your pediatric dental practice adjust to the season? Most of us have come to recognize the rhythm to the year, but many practices don’t adjust to make the most of the season. With summer on its way, what changes should we expect, and how can we adapt to get the most out of summer […]
Depending on the size of your pediatric dental practice, you may have one or more people in leadership positions. Even if their leadership office is well-deserved, the team might be best served by a leadership style known as Management By Walking Around (MBWA). The concept is simple. Leadership will gain more effective feedback by walking […]