Listening Practices: Tips and Traps

Have you ever noticed how GOOD it feels to be really listened to? It’s impactful, particularly when the listening goes beyond just the words you’re speaking. That kind of artful listening conveys respect and value to the speaker, and promotes positive relationships of all kinds. And, like any art, it takes practice. According to widely […]

The Rewards of Really Listening

Joanna and Cyndi are sitting at a coffee shop. Joanna has just gone through a divorce and is telling her friend all about it. To a casual observer, it looks as if Cyndi is listening. But take a look at the thoughts running through Cyndi’s head: Really, people get divorced all the time; it’s time […]

How Well Do You Delegate?

  Whether you work with others, or alone, you may still suffer from the “Lone Ranger Syndrome”—that managerial malaise that causes folks to work excessively long, hard hours because only THEY know how to do something right. Whoa, Silver! There is a cure. Effective delegation is a learnable time management skill that can dramatically increase […]

Are you like Goldilocks?

  Do you remember the childhood story of “Goldilocks and the Three Bears”? In case it’s a bit fuzzy or you missed it, Goldilocks was this curious girl who wandered into the home of three bears looking for food, a comfy place to sit, and a cozy bed to sleep in. The gist of the […]

A Good Laugh Is Good for Business

“The arrival of a good clown into a village does more for its health than 20 asses laden with drugs,” observed Thomas Sydenham, a 17th century British physician, who may have been the first doctor to recommend laughter as the best medicine. Dental practice owners and managers today are increasingly acknowledging that laughter is good […]

Mastering Boring Conversations: The SLANT Approach

The holiday season often brings us together with family and friends, creating moments for lively conversations. However, not every discussion is a captivating one. Whether you find yourself stuck in a seemingly dull dialogue or need an exit strategy, mastering the art of conversation is a valuable skill. In this blog post, we’ll explore the […]

Seven Steps to Spring Cleaning Your Website

Website Annual Maintenance Tasks  by Christina Hills   By taking the time to update, optimize, and edit your website, you’ll attract more visitors, improve user experience, and boost your search engine rankings. Remember, visitors don’t spend a long time on your website. If there’s a broken link, missing image, slow speed, or any other issue, they’re […]

THE YEAR OF CHECKLISTS: STREAMLINING YOUR PROCESSES IN 2023

After a fun, busy, and eventful holiday season, the new year has arrived, and we are ready to take on a new beginning and a fresh slate. I hope each of you enjoyed your time off of work (or school) and have embraced the holiday season with family, friends, and loved ones. It truly is […]

How to Thank Everyone Associated with Your Practice

Yay – the Holiday season has officially begun!  👏 I know this is the time of year that we all look forward to and it can also be very stressful! So much to do… planning dinner, invite friend and family, and so much more. While we are seeing Christmas decorations everywhere – this is really our […]

The Top Ten Ways to Use PDTA Materials to Strengthen, Stabilize and Build your Cohesive Team

This is one of the most favorite times of the year! A time to be with family and friends,enjoying all the holiday decorations, and maybe even enjoying a blanket of snow! For many of us, it is a time to look at our practices and plan for the changes we want to make in 2023. We […]