Pediatric dentists are constantly being given new ideas.
You hear them at meetings. You read them in Facebook groups. You hear them on podcasts. Consultants recommend them. Other dentists tell you what worked in their practices.
You or your team come back from continuing education excited about something new.
And some of those ideas are really good.
But running a better practice doesn’t necessarily mean finding one more great idea. Most pediatric dentists already have plenty of those.
The challenge is figuring out what YOUR practice needs most, deciding where to start, and then having a straightforward system to help you make the change.
💡 Because the best system isn’t the one another practice swears by.
It’s the one your team understands, follows consistently, and that works in your practice.
🔎 Start by Evaluating YOUR Practice
Before you decide what to change, take a good look at what is actually happening in your practice.
Ask yourself:
- Where is our team struggling?
- Where are mistakes happening repeatedly?
- Where are we losing time, money or consistency?
- Is hiring or training a problem?
- What about scheduling or clinical flow?
- Are communication or leadership issues getting in the way?
- Are there opportunities to improve profitability?
Are there opportunities to improve profitability
Maybe several things need attention.
But you don’t tackle all of them Monday morning.
In fact, please don’t!
The first step is to identify the biggest pressure points in your practice.
That’s exactly why we developed the PDTA Pediatric Dental Pressure Point Assessment. It helps you step back and evaluate your own practice rather than assuming that the latest idea you heard at a meeting or read online is what you need.
Evaluate → Prioritize → Systemize → Implement → Reassess
Choose one or two areas to work on first. Put the right systems in place. Get your team comfortable with them. Then move on to the next.
That’s how practices make changes that stick.
⚙️ Systems Need to Fit YOUR Practice
There isn’t one perfect system that every pediatric dental practice should copy exactly.
Every practice is different:
🟪 Your team is different.
🟪 Your culture is different.
🟪 Your patients and parents are different.
🟪 Your goals are different.
PDTA gives you the structure and guidance to develop and implement systems that work for your practice, your team, your culture, your patients and your goals.
Once you’ve identified the problem, you don’t have to start from scratch.
The PDTA Members Area includes:
✔️ Systems
✔️ Playbooks
✔️ Checklists
✔️ Scripts
✔️ Training materials
✔️P ractical guidance specifically for pediatric dental practices
Use those resources as a foundation and adapt them to the way your practice operates.
The goal isn’t to make your practice look like someone else’s.
🎯 The goal is consistency within your own practice.
🔄 Sometimes You Need to Go Back to the Beginning
Our Pediatric Practice Start-Up resources aren’t only valuable to someone opening a new practice.
An established practice can benefit from going back to the fundamentals and asking:
Did we ever really put these basics in place?
Maybe:
- A system was never formally established.
- Everyone is simply doing things the way they’ve always done them.
- A system worked beautifully when you had five employees but doesn’t work with fifteen.
- Your practice grew, but your systems didn’t grow with it.
Going back to the beginning can help you see what’s missing, what you’ve outgrown and what needs to be strengthened.
I know the value of those fundamentals firsthand.
I started my own solo pediatric dental practice from scratch and spent 35 years building it into a thriving practice. Along the way, I learned what worked, what didn’t, what had to change as the practice grew, and just how important good systems were to keeping the practice and team moving forward.
And my experience didn’t stop when I sold my practice.
For the past eight years, working as a locum tenens pediatric dentist has given me the opportunity to step inside other pediatric dental practices and see how their teams, systems and cultures operate.
I’ve seen:
🟣 Different approaches that work beautifully.
🟣 Areas where practices repeatedly struggle.
🟣 Systems that work wonderfully in one office but wouldn’t be the right answer for another.
That experience has reinforced something I’ve believed for years:
💡 There isn’t one system that fits every pediatric dental practice. There are sound principles and proven systems—but they need to work within YOUR practice and YOUR culture.
Many of the resources in PDTA have grown out of all of that experience, along with the needs, questions and requests I continue to hear from our members and other pediatric dental practices.
Combine those resources with the Pressure Point Assessment, and you have a much clearer picture of where to start.
🧩 Take It One System at a Time
You don’t need to overhaul your practice.
You need to identify what isn’t working, choose where to begin, and improve it one system at a time.
And sometimes the first changes are surprisingly simple.
It might be:
- A small step that improves communication immediately.
- A checklist that makes training more consistent.
- A script that gives your team more confidence.
- A morning or end-of-day system that eliminates recurring frustration.
- A scheduling change that improves your day.
- A change in treatment presentation that improves case acceptance or profitability.
Then you build from there.
The PDTA Members Area also includes additional resources such as our Profitability Guide and comprehensive Disaster & Emergency Plan.
These resources have been developed based on the needs and requests we hear from pediatric dental practices, combined with the practical lessons I’ve learned through decades of owning, building and working in pediatric dental practices.
They aren’t simply more things to add to your to-do list.
They’re tools you can turn to when your evaluation tells you those are areas that need attention.
The point isn’t to use everything in the PDTA Members Area at once.
👉 The point is to have the right resource available when YOUR practice needs it.
🤝 And You Don’t Have to Figure It Out Alone
There’s another important part of PDTA that can easily get lost when we talk about all the resources in the Members Area.
You have access to me.
PDTA isn’t a library of documents where we hand you a binder and say, “Good luck.”
If you’re unsure:
◽What to tackle first
◽How to adapt a system to your office
◽How to introduce a change to your team
◽How to get everyone on board
Reach out to me.
Sometimes you don’t need another resource. You need someone to help you look at what’s happening, sort through the issues and decide what makes sense to do next.
That’s part of what PDTA is here to do.
After more than four decades in pediatric dentistry—including 35 years building and running my own practice and eight years working inside other pediatric dental practices as a locum tenens dentist—I’ve had the opportunity to see pediatric practices from both sides:
As an owner responsible for building the systems and as a dentist stepping into someone else’s systems and culture.
That perspective has taught me that lasting improvement rarely comes from chasing the newest idea.
It comes from:
✓ Understanding your practice
✓ Identifying what actually needs attention
✓ Establishing systems that fit your practice and culture
✓ Training your team to follow them consistently
✓ Evaluating what’s working
✓ Improving one area at a time
🎯 Not Sure Where YOUR Practice Should Start?
Don’t guess. Find out.
Take the Pediatric Dental Pressure Point Assessment and get a clearer picture of where your practice is doing well—and where you may want to focus next.
Instead of chasing the next shiny object, you’ll have a starting point based on YOUR practice.
👉TAKE THE FREE PEDIATRIC PRACTICE PRESSURE POINTS ASSESSMENT HERE
Then choose your priorities, put the right systems in place, and tackle them one at a time.
And remember—if you need some guidance along the way, I’m here to help.
PDTA : Building Confident Teams. Standardizing Practices.

Dr. Rhea Haugseth has spent nearly five decades helping pediatric dental practices build exceptional teams.
As a pediatric dentist, practice owner, educator, speaker, and past President of the American Academy of Pediatric Dentistry, she has learned that successful practices are built through confident teams, strong leadership, and proven systems—not by chance.
She is the founder of the Pediatric Dental Team Association (PDTA) and the Atlanta Pediatric Dental Assistant School (APDAS), where she continues to develop practical resources, leadership strategies, and training programs designed specifically for pediatric dental practices.
A Diplomate of the American Board of Pediatric Dentistry and past President of the American Academy of Pediatric Dentistry, Dr. Haugseth continues to lecture nationally and practice pediatric dentistry, bringing real-world experience to every PDTA resource she creates.